Be part of a fast paced, unique and energetic environment that offers something new and exciting every day.
Why work in Customer Experience?
Go above and beyondWhat makes our Tribe stand out are our natural listening skills. We go above and beyond to hear and understand what every single one of our million customers are saying, which means we’re able to provide some of the strongest customer support in the industry.
Be Customer ObsessedEverything we do, we do it for our customers. We’re always thinking of new ways to meet changing needs and provide even better services, like Request-A-Bet and pricing up unique events over our customers.
Never a dull momentThere’s a real buzz at our contact centre where we love answering customer queries by chat and email. We process their bets and their payments and analyse our services in real-time 24/7. You bet we put our customers first.
See what our colleagues have to sayBecause it's such a changing environment, we're always up to date, on the ball and looking for the next best thing to improve what we do. Awa Customer Experience Advisor
See what our employees have to sayI've just returned from maternity leave and i've told the business which hours work best for me. And they've put that in place.Toni Part Time Customer Experience Advisor